1. How do I update billing information?
2. How can I get an invoice of the charges made to my account?
3. Does my account renew automatically, how does it work?
4. How does the refund policy work?
5. Do you offer a non profit discount?

1. How do I update my billing information?

You can change your billing information via our online form.  Our billing department will than verify that this new information is accurate.

2.  How can I get an invoice of the charges made to my account?

If in the future you would like to receive a hard copy of your renewal, simply contact our billing department via our online form and request a copy of the invoices for your account. These requests may take between 1 and 2 business days to process.

3. Does my account renew automatically, how does it work?

Yes, your account will automatically renew for the next year on the first day of the month in the following year.

We require notification of non-renewal by fax or postal mail with your signature within 30 days prior to your renewal date. Phone or email notification is not acceptable. If you do not provide this notice, your account will be renewed automatically.

4. How does the refund policy work?

Payless 4 Hosting has a 30 day money back guarantee. If you are not completely satisfied with our services within the first 30 days of your contract, you will be given a partial refund of the contract amount excluding setup fees. After the 30 day money back period their is an early termination fee of $50.

All cancellations must be received in writing; postal mail and fax notifications are acceptable. Phone and email requests will not constitute acceptance of any cancellation.

5.  Do you offer a non profit discount?

Payless 4 Hosting is pleased to say that we do offer a discount to the non-profit community.  Please inquire to find out the latest details and pricing discounts for your non profit organization.